Privacy Policy

Index of contents

• Our Core Principles:

At 1win, we are more than just a gaming platform; we are a community built on excitement, entertainment, and, most importantly, trust. This document is more than a policy - it is our promise to you. A promise that your privacy and security are at the core of every decision we make. We are committed to handling your personal information with the utmost care and transparency.

Our Core Principles:

• We Believe in Transparency: We will always be clear and honest about what information we collect and why we need it. We collect data for one primary reason: to provide you with a world-class, secure, and personalized gaming experience. This includes your registration details to set up your account, verification documents to ensure a safe environment for everyone, and transaction data to manage your funds effectively via services like bKash and Nagad.
• Your Security is Our Fortress: We have built a digital fortress to protect your information. Every piece of data you share with us is encrypted using industry-leading SSL technology. Our servers are protected by advanced firewalls and are accessible only to authorized personnel. We treat your data with the same level of security that we would demand for our own.
• Your Data is Yours, Not Ours to Sell: Let us be unequivocal: we will never sell your personal information to third parties. Your data is entrusted to us for the purpose of delivering the 1win service, and we honor that trust. We only share information with essential partners, such as payment providers and identity verification services, who are legally bound to uphold the same high standards of privacy.
• We Uphold Responsibility: As a leading gaming operator, we have a profound responsibility to our players and to society. We use your information to prevent fraud, prohibit underage access, and promote responsible gaming. This is not just a legal obligation; it is our ethical duty to ensure that 1win remains a safe and positive space for entertainment.
• You Are in Control: We believe that you should have complete control over your data. You have the right to access, review, and correct your information at any time. Our marketing communications are optional, and you can easily opt out whenever you choose. Our customer support team is available 24/7 to listen to your concerns and act on your requests regarding your privacy.

This promise is our commitment to you. When you play at 1win, you can be confident that you are playing on a platform that respects you, protects you, and values your trust above all else. Thank you for being a part of our community.