Privacy Policy

This Privacy Policy describes how Machranga Book Shop collects, uses, and protects the personal information you provide when using our website and services. We are committed to maintaining the privacy and confidentiality of your personal data and complying with applicable data protection laws. By accessing or using our platform, you consent to the practices described in this policy.

Information We Collect: a. Personal Information: We may collect personal information such as your name, email address, shipping address, and contact number when you place an order or create an account on our website. b. Payment Information: We collect payment details, such as credit card information or other payment method details, when you make a purchase. c. Communication Data: When you contact our customer support or communicate with us via email or other channels, we may collect and store the information exchanged during such interactions.

Use of Personal Information: a. Order Fulfillment: We use your personal information to process and fulfill your orders, including shipping products to the provided address and providing order updates. b. Customer Support: We may use your personal information to respond to your inquiries, provide assistance, and address any issues or concerns you may have. c. Marketing Communication: With your consent, we may send you promotional emails, newsletters, or other marketing materials about our products, special offers, or events. You can opt-out of receiving such communications at any time. d. Improvement of Services: We analyze and utilize your information to improve our website, services, and customer experience. This may include analyzing user preferences, identifying trends, and optimizing our offerings.

Data Security: a. We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. b. We use secure payment gateways for processing financial transactions, and we do not store your payment information on our servers.

Data Retention: a. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. b. If you wish to have your personal information removed from our records, please contact us using the information provided at the end of this policy.

Sharing of Information: a. We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as shipping carriers or payment processors. These providers are contractually obligated to protect your information and use it solely for the purposes specified by us. b. We may disclose your personal information if required to do so by law or if we believe that such action is necessary to comply with legal obligations, protect our rights or the rights of others, or investigate fraud or security issues.

Third-Party Links: Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of those websites before providing any personal information.

Updates to the Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for any updates.

Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Machranga Book Shop Address: [Forij Ali Chairman Mansion, Barlekha-3250, Moulvibazar, Sylhet] Email: [machrangaprokashon@gmail.com] Phone: [01713457467]

By using Machranga Book Shop, you acknowledge and agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.

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